Whether you're a new rider or a regular commuter, having SmarTrip® on iPhone or Apple Watch is the safer, more convenient way to pay. Select "+" and choose the SmarTrip card you want to transfer. The balance will remain on your SmarTrip card and will be available once that card is added to Apple Wallet on another iPhone or Apple Watch. In the app, Metro riders can add funds, check … The transit balance and pass associated with your SmarTrip card will not change. Am I able to share my SmarTrip card across multiple iCloud accounts in Apple Wallet? You can pay fares for several transit systems by simply tapping your iPhone or Apple Watch. On iPhone XS, iPhone XS Max, and iPhone XR and newer, you can use power reserve with your Express Transit card. All SmarTrip® cards that you have purchased while you are logged into your account will be registered to your online account to give you balance protection, unless you choose otherwise. Open the Wallet app on your iPhone and tap the "+", Your SmarTrip is now in Apple Wallet, ready for use, Provide your card and account information, Place the card against the back of your iPhone. SmarTrip@wmata.com or 888-SMARTRIP for additional information. SmarTrip in Apple Wallet is available for regular, full fare and Senior travelers. PLEASE NOTE: SmarTrip Cards in Apple Wallet are not accepted on Baltimore MTA vehicles. If your transfer is unsuccessful, remove the case from your iPhone and try again. If you are setting up your new phone as a new iPhone, and you removed your SmarTrip card from Apple Wallet on your old iPhone prior to disposing of it, simply select "Add Card" in Apple Wallet and follow the steps to restore your transit card. In May 2011, WMATA and the District of Columbia Department of Transportation started a pilot project to give students in the DC Public Schools "DC One Cards" which are SmarTrip compatible. Go to iCloud.com and log into with your Apple ID, Select Find My iPhone, then choose All Devices. I am unable to transfer my physical SmarTrip card to Apple Wallet. Select the Stored Value amount to add to your SmarTrip card (minimum of $10). SmarTrip in Apple Wallet is available for most SmarTrip and Senior SmarTrip cards (some older cards may not be transferrable), and available on iPhone 8 and newer with iOS version 13.6 or above, as well as Apple watch series 3 and newer. Choose none or turn off. If the information still does not appear, please contact the SmarTrip Regional Customer Service Center at New and existing full fare SmarTrip cards can be added to iPhone in Apple Wallet or using the SmarTrip app. On September 1st, 2020, Apple and WMATA enabled SmarTrip cards to be added to Apple Pay through the Wallet app. After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. Quickly pay for rides with Apple Pay using Express Transit on your iPhone and Apple Watch without having to wake or unlock your device, or open an app. A SmarTrip card can only be on a single device at one time. The Washington Metropolitan Area Transit Authority (WMATA) and Cubic Transportation Systems (CTS) have enabled the agency’s SmarTrip AFC (automated fare collection) system on the iPhone and Apple Watch, “giving transit riders a contactless way to pay for their journeys on trains and buses in Washington D.C., Maryland and Virginia. Never worry about losing your SmarTrip card again. What do I do? Doing this often may significantly reduce the power reserve for Express Transit cards. If you have any questions about the status of an order you've placed, please email us or call +1-888-SMARTRIP (+1-888-762-7874) and refer to your order number. Place your SmarTrip card on a flat surface and rest your iPhone on the bottom half to complete transfer. Follow prompts to authenticate. You can also review your trip history online, and any complimentary trips that you receive will be credited to your account electronically. The SmarTrip card is accepted on the WMATA Rail system, WMATA owned parking garages, WMATA buses as well as Local Regional bus systems that display the SmarTrip logo. Select the Stored Value amount to add to your SmarTrip card. Add a new SmarTrip card to my Apple watch. The balance will appear below the SmarTrip card image. “SmarTrip on iPhone and Apple Watch provides riders [with] a ‘touch-free’ experience and a safer way to pay,” the Washington Metropolitan Area Transit Authority (WMATA) says. … Select the "…"and select Express Transit. Select pass or value and follow prompts to checkout. Open the Wallet app on your iPhone and select the SmarTrip card you want to remove. Cubic Corporation (NYSE:CUB) today announced its Cubic Transportation Systems (CTS) business division and the Washington Metropolitan Area Transit Authority (WMATA) enabled SmarTrip on the iPhone and Apple Watch, giving transit riders a contactless way to pay for their journeys on trains and buses in Washington D.C., Maryland and Virginia. Follow prompts to complete purchase. To complement SmarTrip in Apple Wallet, Metro has also launched the new SmarTrip app in the App Store. smartrip@wmata.com or 888-SMARTRIP for further assistance. How do I transfer my SmarTrip card from my iPhone to Apple Watch or Apple Watch to iPhone? Select the "Wallet and Apple Pay" option. Confirm your purchase. Place your SmarTrip card on a flat surface and rest your iPhone on the bottom half to complete transfer. In order to transfer a SmarTrip card from one iPhone to another, both devices must use the same iCloud account. After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. Choose none or turn off. customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) The balance will remain on your SmarTrip card and will be available once that card is added to Apple Wallet on another iPhone or Apple Watch. You will see a checkmark on the iPhone or Apple Watch display. I'm unable to add value or a pass onto my SmarTrip card using my Apple Watch. You can refresh the app or wait a few minutes and check again. 888.SMARTRIP (M—F, 7 am—8 pm), Washington Metropolitan Area Transit Authority. To complement SmarTrip in Apple Wallet, WMATA has also launched the new SmarTrip app in the App Store. www.smartrip.wmata.com. Select the "…"and select Express Transit. How do I add a SmarTrip card to my iPhone or Apple Watch? Follow the prompts to add or confirm account information and add passes or Stored Value. Select "Transfer Existing Card" and follow prompts. How do I enable auto reload on my SmarTrip card within Apple Wallet and how does it work? Why does my SmarTrip card show as "unregistered" when I just converted it? You have the option to use credit and debit cards, Apple Pay, and transit benefits. Check to ensure your Apple Watch is on and linked to your iPhone. The pass period starts at the first use of the pass and ends at the end of the operating day of the validity period of the pass. SmarTrip in Apple Wallet is available at all 91 Metrorail stations in DC, Maryland and Virginia, all Metro parking garages and lots, all Metrobus routes, and all regional bus providers, including ART, DASH, Fairfax Connector, Cue, RideON, THE Bus, Circulator, Loudoun County Transit, and Potomac and Rappahannock Transit/PRTC. If you are setting up your new phone as a new iPhone, and you removed your SmarTrip card from Apple Wallet on your old iPhone prior to disposing of it, simply select "Add Card' in Apple Wallet and follow the steps to restore your transit card. You may have a SmarTrip card on your iPhone and Apple Watch as long as they are two separate cards. What happens to my Stored Value balance when I move my SmarTrip card to another device? (If you already have a SmarTrip® card, you can move it to Apple Wallet in seconds without adding a new card.) What version of iPhone do I need in order to transfer my SmarTrip card to Apple Wallet? Where can I use my SmarTrip card in Apple Wallet? The SmarTrip app supports SmartBenefits and Senior SmarTrip card users and allows for flexible payment options including credit/debit cards, account cash and Apple Pay. While officials expect the app for Apple Watches and iPhones to come in 2020, it may take a little longer for Android phone users to have access to the SmarTrip app. This new SmarTrip® experience will allow customers to create a touch-free experience while getting access to funds and passes - now funds can be added quickly to any SmarTrip® Card, purchase money saving passes, set up Auto Reload, and check Smart Benefits. Transfer my physical SmarTrip card to my Apple Watch (must have physical card available). How do I access my SmarTrip card if my iPhone is lost or stolen? You don't even need to validate with Face ID, Touch ID, or your passcode. Can I have my SmarTrip® on both my iPhone and Apple Watch? 888.SMARTRIP (M—F, 7 am—8 pm), Washington Metropolitan Area Transit Authority. You will see a checkmark on the iPhone display. Follow the prompts to complete the purchase. Select "Remove This Card." Enter or choose the value amount you want to add. Local bus systems in DC, Maryland and Virginia - including ART, DASH, Fairfax Connector, Cue, RideON, THE Bus, Circulator, Loudoun County Transit, and Potomac and … The SmarTrip app supports SmartBenefits ^ and Senior SmarTrip card users and allows for flexible payment options including credit/debit cards, account cash and Apple Pay… smartrip@wmata.com or 888-SMARTRIP for further assistance. With SmarTrip® on iPhone you can: - Add a new SmarTrip® card to Apple Wallet for a tap-and-go experience on Metro. Existing Senior SmarTrip cards are eligible using the SmarTrip app. Apple Pay with Express Transit mode is coming to the Washington Metro in 2020, the Washington Metropolitan Area Transit Authority announced today.No specific … The WMATA has announced that Apple Pay and Express Transit will be available to customers traveling on the D.C. Metro in 2020. You no longer need to carry a physical SmarTrip card. Select "Add Card" under "Wallet & Apple Pay" in the Apple Watch app. The SmarTrip app will ask if you want to register your new or transferred SmarTrip card. Where can I use SmarTrip in Apple Wallet? EZ-Pay Is a Better Way to Pay With EZ-Pay, you can prepay your MetroAccess fare by phone or the Internet with a credit/debit card, or in person with cash at the Metro Center Sales Office. Will I be able to use my physical SmarTrip® card once it's been added to Apple Wallet? You can load transit value or passes and manage your card balance and transactions through the SmarTrip app. You can view card balances for all cards linked to your account. Add a new SmarTrip card via the SmarTrip app. Select "Add Card" under "Wallet & Apple Pay" in the Apple Watch app. On Apple Watch Series 3 and newer, and iPhone 8 and iPhone 8 Plus and newer, you can add up to 12 cards. How many SmarTrip cards can be set up for Express Transit? You will need to have an iPhone 8 and iPhone 8 Plus and newer or Apple Watch Series 3 and newer with the most current version of IOS. On iPhone and Apple Watch- Open the Wallet app and select the SmarTrip card you want to view. The SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares, according to WMATA. Once you transfer your physical card to Apple Wallet, the physical card will be disabled and will no longer work. If you have unrecognized transactions on your card, you should contact the SmarTrip Regional Customer Service Center via email at WMATA launches SmarTrip for iPhone and Apple Watch by davinp Tue Sep 01, 2020 2:21 pm. If you restore your new device from a backup of your old device, you will be given the opportunity to restore your SmarTrip card to Apple Wallet on your new phone. CUSTOMER SUPPORT: SMARTRIP & SMARTBENEFITS You will be able to see your transaction history. Today, SmarTrip® — the way to pay for Metro and all regional transit providers in the Washington, DC area — is launching on iPhone and Apple Watch, giving riders new and unparalleled convenience. SmarTrip on iPhone and Apple Watch offers the ability to instantly view balances and top-up stored value with Apple Pay through Apple Wallet, eliminating physical contact and standing in line at ticket vending machines. Am I able to use my pre-tax contribution on my SmarTrip card within the app and Apple Wallet? Select the "Wallet and Apple Pay" option. It shouldn't have to be vendor specific like Apple or Google, if it's contactless it should accept any phone that transmits contactless payments. Select "…" and choose "Remove This Card.". How do I change which of my SmarTrip cards is set up for Express Transit? How many SmarTrip and payment cards can I add to Apple Wallet? If you don’t have Apple Pay set up I urge you to consider it.Otherwise, you should be able to reload it at any kiosk just like you used to with the plastic card (in theory at least, I haven’t tried this and can’t find a definitive answer online). I just bought a new iPhone, how do I recover my SmarTrip card from my old iPhone? Once you transfer your physical card to Apple Wallet, the physical card will be disabled and will no longer work. Will I be able to use my physical SmarTrip card once it's been added to Apple Wallet? SmarTrip@wmata.com or via phone at 888-SMARTRIP. Cubic Corporation (NYSE:CUB) today announced its Cubic Transportation Systems (CTS) business division and the Washington Metropolitan Area Transit Authority (WMATA) enabled SmarTrip on … SmarTrip card can only be on a single device at one time. If your iPhone is lost or stolen, you can follow these steps to temporarily suspend use of your device: When you select Lost Mode, your device cannot be used to ride transit or make any transactions with Apple Pay. customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) Certain iPhone cases my interfere with transferring your SmarTrip card to Apple Wallet. I am enrolled in my employer's transit benefit program. Select the Stored Value amount to add to your SmarTrip card. But for some stupid reason, American systems want to demand Apple Pay or Google Pay … On your iPhone, open the Watch app. In the SmarTrip app, sign in or create an account. What payment options are available when I purchase value or passes within the SmarTrip app? I used my Apple Pay in Europe that accepted generic contactless payments. You may have a SmarTrip card on your iPhone and Apple Watch as long as they are two separate cards. How do I purchase Stored Value or a pass for my SmarTrip card? Kids Ride Free DC One Card. Select the SmarTrip card you want to disable for Express Transit. Passes are all time based, 3 days, 7 days or monthly. Select the SmarTrip card you want to set up for Express Transit. The Stored Value balance and pass associated with your SmarTrip card will not change. Power reserve enables you to quickly pay for rides and is available for up to five hours when your iPhone needs to be charged. Learn some of the countries and regions where you can use Express Transit mode to pay for rides with Apple Pay. Cards purchased in the SmarTrip app automatically get added to Apple Wallet to pay for transit in the Washington, DC area including: all 91 Metrorail stations in DC, Maryland and Virginia, all Metro parking garages and lots, all Metrobus routes. ( 3-days before expiration of a weekly pass and 7 days before expiration of a monthly pass). How do I remove my SmarTrip card from Apple Wallet? What are the benefits of adding my SmarTrip card in Apple Wallet? Select the card you want to transfer to iPhone under "PAYMENT CARDS ON YOUR WATCH.". If you are still having issues, please see the station manager for assistance. What is Express Transit and how do I enable it? To see if Express Transit cards are available when your iPhone needs to be charged, press the side button. There may be a delay in the app reflecting activity related to a new card in Apple Wallet. *Not all transit and payment cards are supported. Is my plastic SmarTrip card eligible to be transferred to Apple Wallet? You will see a checkmark on the Apple Watch display. On Apple Watch - Hold the display of your Apple Watch within a few centimeters of the middle of the reader until you feel a vibration. Open the Wallet app on your iPhone and press the "+" icon. Riders can now add a SmarTrip card to iPhone and Apple Watch, and simply hold their device near the card reader to pay anywhere SmarTrip is accepted: all 91 Metrorail stations in DC, Maryland and Virginia; all Metro parking garages and lots; all Metrobus routes; and all regional bus providers, including ART, DASH, Fairfax Connector, Cue, Ride On, TheBus, Circulator, Loudoun County … So basically with Apple Pay in order to use a card to pay for something you normally need to authenticate with either FaceID or TouchID. On iPhone - Hold the top of your iPhone within 2 - 3 inches above the middle of the reader until you feel a vibration. Where can I view my SmarTrip card balance and transaction history? Select the SmarTrip card you want to disable for Express Transit. What happens if the battery on my iPhone device dies and I need to use my SmarTrip card? Select the SmarTrip card you want to set up for Express Transit and follow prompts to authenticate. Auto reload of a pass will trigger before the expiration of the pass. You can also set up Auto Reload from a card summary screen in the app. You can have one SmarTrip card enabled for Express Transit on each iPhone or Apple Watch. Open the Apple Wallet app on the iPhone you want to remove the SmarTrip card from. Physical card number must begin with 0167. In the Cards section, press the "+" icon in the upper left. If you are setting up your new iPhone and did not take any action to remove your SmarTrip card from your old iPhone, you can remove your SmarTrip card from your old iPhone by logging into iCloud, selecting Account Settings, selecting your old device, and following the prompts to remove your SmarTrip card from Apple Wallet. If you don't remember it, login to your SmarTrip account on the web to find the right phone number. What if I have an unrecognized transaction on my SmarTrip card? If your card is not working at a bus fare box or at a parking exit, contact the SmarTrip Regional Customer Service Center at - Pay … Under cards select the card you wish to add a pass or value to. In addition, Cubic and WMATA have […] With lots of services going contactless amid a global pandemic, a new Metro option for mobile payment went live this week.. If you purchased or transferred your SmarTrip card directly in Apple Wallet, download the SmarTrip app, create an account, and login. During this process, avoid placing your physical SmarTrip card on a metal surface. Do I lose Stored Value or passes when I remove my SmarTrip Card from Apple Wallet or no longer have access to my iPhone? How do I pay for transit rides with my SmarTrip card in Apple Wallet? You can use any card set up for Apple Pay. Transfer my physical SmarTrip card to my Apple Watch (must have physical card available). Select the SmarTrip card you want to remove. 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