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pawn shop duties and responsibilities

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Store managers supervise a retail organization's staff, meet customer needs and plan and coordinate sales, merchandising and budgeting. In this role, pawnbrokers estimate an item’s value based on retail prices or market values of precious metals or stones, offering customers cash while holding the items as collateral. All rights reserved. Boosted brand awareness through social media. Keeping up with current trends in technology and precious metal industry. Pawn Shop Store Manager Job Duties: Completes store operational requirements by scheduling and assigning employees; ... Office Manager. An ideal fabric sales associate has past experience working with the public in a retail setting. This position requires excellent customer service skills as well as the ability to successfully evaluate items and estimate resale value. Maintained and protected customer assets. Responsibility and duties of a pawnshop personnel? Examined items to determine condition and worth. ATF, Weights & Measures, local law enforcement. Instructed staff on appropriately handling difficult and complicated sales. A sales associate should be able to relate to customers by possessing sewing skills and knowledge in different fabric types. Responsible for $75,000+ in inventory. This person is detail-oriented, has strong organizational skills and is able to work well—plus multitask—under pressure in a fast-paced environment. Check out in-store customer, answer telephone inquiries, and respond to theft sensor alarms. This lines up relatively closely to Glassdoor’s estimated yearly salary of $19,000. Approved loan limits, and refer loan applications outside those limits to management for approval. Making loans to individuals using tangible property as collateral. Calculate loans and purchases based on appraisal of item. Pawnbrokers provide short-term loans to customers in exchange for valuable items such as jewelry, electronics, and musical instruments. Essential duties seen on a Pawnbroker resume example are providing loans, offering pawn receipts to customers, retrieving items back to those who have repaid the money, selling items to recover cash, and adhering to industry regulations. Promptly responded to general inquiries from members, staff, and clients via mail. Contributed to merchandising ideas at team sale meetings. Sold store inventory in efforts to lower inventory cost. Shift Leader / Pawnbroker Jan 2001 ‐ Mar 2005 Cash America Pawn Orlando, FL As MOD on duty, this key holder performs overall store management duties in the absence of shop management including but not limited to opening and closing the store;cash handling, scheduling,training, merchandising, store maintenance, pricing, loaning as well as offering assistance to Sales and Loan Associates or … Value and take decisions on how much to lend or buy merchandise, Entering data and maintain all files in order. Communicate to customers the legal aspects of the pawn and buy transactions. Processed shipments and maintained organized stock shelves. Assigned employees to specific duties to best meet the needs of the store. Effectively communicates to customers the legal aspects of the pawn and buy transactions. Trained and developed store staff in customer service techniques. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Also Maintenance and Repair Worker Jobs. Supervise and maintain jewelry area of store. Thanks for visiting our Job Board. They must ensure the store is Responsibilities Pawn shop associates must open and close the store each day and attempt to sell items in the pawn shop for profit. Handled customer complaints and took appropriate action to resolve them. View Our Website View All Jobs. Assisted the management team in determining the value of incoming and outgoing merchandise. Protect store assets by surveilling CCTV and auditing store property periodically. A self-employed pawnbroker may make more than this per year, but they do have to manage their company’s finances and overhead as well. Pawnonomics: A Tale of the Historical, Cultural, and Economic Significance of the Pawnbroking Industry, Pawnbroker’s Handbook: How to Get Rich Buying and Selling Guns, Gold, and Other Good Stuff. Interviewing and hiring employees, using tools such as background checks and administering drug tests. Use our Job Search Tool to sort through over 2 million real jobs. Also Teller Jobs. Oversees all store operational requirements through scheduling and assigning employees; and following up on work results. Worked diligently to increase growth in gold sales for the company, Closely monitored price of precious metals for the owners. Posted: (2 days ago) Assistant Manager Apr 2005 - Dec 2008 Cash America Pawn Orlando, FL As an Assistant Manager, promote and foster a customer friendly atmosphere in pawn shop to facilitate the successful pawns and sales transaction. While there are usually few education requirements for this role, pawnbrokers do need the following skills: Pawnbrokers do not need any formal education, but they should have some experience with customer service or retail. Acted as day to day manager for out of town ownership. Pawnbroker defined § 1. Built customers confidence by actively listening to their concerns and giving appropriate feedback. Fonthill, ON. Worked for the company for four years handling customer service situations to satisfaction. Skip To Job Description. Tweet. Pawnbroker job descriptions samples: free examples & help templates for writing assistance. Provided and ensured premier customer service through sales and lending activities. A pawnbroker works in a pawn shop. Muscle Shoals, AL. 5 Pawn Shop Keeper jobs in Stoke On Trent on totaljobs. Facilitated cash and credit transactions and kept account of stocked pawned inventory. According to PayScale, pawnbrokers earn an average wage of $10.89 per hour. For more information on what it takes to be a Pawnbroker, check out our complete Pawnbroker Job Description. Compute sales prices, total purchases and receive and process cash or credit payment. Developed new ways to use standard reports more effectively and efficiently. A pawnshop makes loans to people in exchange for personal property that will be stored with the lender until it is redeemed according to the agreed-upon terms or until the pawn contract defaults. Dealt with government associations such as the ATF on a daily basis. In charge of online eBay store which generated $5000 in sales per month. Counted cash and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions, as well as balanced cash drawer daily, Advised customers on the location, selection, price, and use of products available from the store, with the aim of encouraging them to buy and return to buy in the future, Provided a high level of customer service based on outstanding communication and interpersonal skills. GENERAL ASSISTANT. Create the perfect job-worthy cover letter effortlessly in just a few clicks! Oversees all store staff through the recruiting, selecting, orienting, and training of … Pawnbrokers also need to stay informed about laws regarding their businesses, maintain detailed records of items and transactions, and provide assistance to law enforcement regarding items reported stolen. Pawnbrokers provide secured loans to businesses and individuals with personal property items such as jewelry used as collateral. Process and replenish merchandise; make certain establishment is clean and inviting. In many cases, pawnbrokers also handle retail sales of items that customers did not return to collect or sold outright. Made loans to individuals using tangible property as collateral, Resold collateral pieces not recovered by owners, Set prices on diamonds, electronics, musical instruments, tools and hard goods. Assume the duties of the Assistant Store Manager during their absence. Pawnbrokers may use scales and jewelers’ loupes to closely examine some items brought in by customers. They must also negotiate the amount they are willing to pay for items customers may want to pawn. Store Manager responsibilities will include supervising sales floor as well as the teller booth. Determined value of items including precious metals and stones, electronics, musical instruments, firearms, and tools. Appraise property, using supply and demand data analysis. Job description. Fulfill pawn loans giving a fair value based on customers history, Fulfill purchase items keeping fair value at low cost for great sales profit, Training new team members to perform to their peak, Inputting daily revenue and exceeding budgeting revenues, Run gun forms to FBI database for customers that are purchasing guns. Resolve customer complaints regarding sales and service. Pawnbroker Regulation Act (Refs & Annos) 510/1. Matched weight, color and karat to each item in the store. Answer phone calls and answered general questions from potential customers. Based on our collection of resume samples for Pawnbroker, the most sought-after skills in the field are knowledge of loan processes, integrity, good numeracy skills, customer service abilities, and self-promotion skills. … In some cases, a pawnbroker may list an item on a site like eBay if they believe the item will fetch a higher value there than in the store. Studied methods of improving work measurements and performance standards. Monitor customer preferences to determine focus of sales efforts. Responsible for balancing all incoming/outgoing monies at day's end, as well as carrying large sums of money between stores or to/from banks. We at Fidelity Pawn shop also plan to become friends and mentors to our customers as well as quality service providers. What kind of shirts does perry stone wear? Trained new team members. recent questions recent answers. Please review our open positions and apply to the positions that match your qualifications. © 2021 Job Hero Limited. Negotiated loans, sale, and purchase of all kinds of items. Answer this question. Illinois Pawn Shop laws are found in The Illinois Pawnbroker Regulation Act, § 205 ILCS 510/1 et. Answered phone calls from customers with questions. Developed relationships with loan and sales customers, calling many of them weekly. Use our Career Test Report to get your career on track and keep it there. The responsibilities and duties of pawnshop personnel include taking care of customers, storing merchandise, and providing security. Issued pledge tickets and kept record of loans. Processed transactions and maintained cash drawers and safe. Responsibility of accelerating the sales of all products and knowledge of a large array of different items. Kept the showroom clean and maintained neat, orderly product displays. Ticket, arrange and display merchandise to promote sales. No formal education is mandatory for this role. Organize and maintain inventory of merchandise. Job Description : Job Description: Lead the Project Team as a Project Manager to monitor and manage the project progression and work within the costing. Also in charge of marketing & promotions. In determining loan offers, the pawnbroker determines the amount of the offer as well as loan terms and payment dates. These records ensure that the pawn shop maintains detailed and complete inventory records, manages cash flow and outstanding payments, and is able to account for items sold and received. Process collateral loans for clients by taking in bulk merchandise and precious metals and stones and evaluating their worth in the current market. Pawnbrokers support shop activities by maintaining detailed records of transactions. Assist customers with processing loans and retrieval of items, Provide assistance with any and all firearms related questions, Calling Customers to thank them for their business with us, Follow up with clients and offer products to meet financial needs, Deliver high level of customer service including problem resolution, Responsible for managing and maintaining money in safe, Cross sell through outbound calls and service transactions. Demonstrates the use and care of merchandise. The pawn shop – Roanoke, VA Counted cash drawers and made bank deposits. Explain contracts/ Car title and Payday loans. Placed unredeemed items in showroom to sell. These records can include items received by customers, outstanding loans with upcoming due dates, interest records for customers who extended the terms of their loans, and detailed sales reports. Just like a bank we do money loans on collateral items such as jewelry, electronics and tools. Casa Grande, AZ 85122. To monitor and supervise sub contractors\u2019 work progression according to shop drawings, m Cash America Pawn Shop Manager Resume Sample - ResumeHelp Orlando, FL. Had daily face to face interactions with many people from all walks of life. My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. Audit ending cash register balance, resulting in zero discrepancies or shorts. Biweekly and Monthly category inventory control. All around customer service at its finest. Our mission is to provide our customers with simple and affordable pawn loans to sort out their issues. Determine price schedules and discount rates. Display and sells jewelry watches. Organizes racks and shelfs to be sure the store is clean and appealing to the eye of the customer. Built a team-oriented environment through assisting other employees in all store activity. Operated a cash register to process cash, check and credit card transactions. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Developed close relationships with clients to ensure customer loyalty and retention. Job description and duties for Teller. Inventory stock and requisition new stock. Maintain organization and cleanliness of the warehouse and the store floor. Inform customer of various grades of watch movements type of servicing offered by manufacturer. Upgrating laptops and clearing all information before selling them. Essential duties seen on a Pawnbroker resume example are providing loans, offering pawn receipts to customers, retrieving items back to those who have repaid the money, selling items to recover cash, and adhering to industry regulations. Managed nearly every aspect of store operations. If a customer does not redeem their item at the end of their loan term, then the pawnbroker prepares that item for retail sale. Bought, sold, & evaluated all types of merchandise from bowling balls to fine jewelry, Provided collateral based loans to the general public, Maintained inventory counts & control in coordination with the store manager & assistant manager, Balanced total store cash box during management training, Completed daily jewelry audits during management training, Assembled jewelry displays for marketing purposes. Compiled daily/weekly monetary and records for store managers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Because of the heavily cash-based nature of a pawnbroker’s work, they need to keep records pertaining to reportable transactions and closely follow state and federal regulations for lending and selling items. Store owners are entrepreneurs, managers and marketers. This assistant store manager sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Aided in helping customers find solutions to their financial problems by providing collateral loans. Broad spectrum of knowledge on various items. seq. This role will give you the opportunity to interact with our customers on a daily basis, enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. Casino Pawn and Gold. Opened and closed the store, which included counting cash drawers and making bank deposits. Retail Executive @ Leading Pawn Shop (Town / >$2000 Gross Salary / 5 Days) - spztp ... Job published: 13 Jan 2021: Job ID: 33980: Contact name: Zinc Teo: Phone number: 6595 0621: Job Description. Enter transaction data using a computer information system. Filled paper work and assisted manager whenever needed. All rights reserved. Up sale customers with items inside store. Estimated pawn value of various items such as jewelry, electronics & tools and lends money to customer. Holland Code: NA Worked in a fast-paced, high transaction environment, with the ability to diffuse angry customers. Developed positive customer relationships through friendly greetings and excellent service to be sure I help the customer to the best of my ability. Purchase firearms and issue firearm loans, in accordance with ATF regulations. Handle all cash and negotiable items in accordance with established policies and procedures. Peninsula Construction In. Priced and offered these items to sell, to buy, or as collateral for personal loans. Prepared, presented, and arranged promotions. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Customer Service/ Pawnbroker. Consistently completed jewelry inventory. Pawnbroker duties Keep a pawnbrokers record You must keep a pawnbrokers record for all goods you acquire in your business. Get instant job matches for companies hiring now for Pawn Shop Keeper jobs in Stoke On Trent like Store Management, Branch Management, Management and more. Additionally, pawnbrokers may need to provide evidence to law enforcement agencies regarding goods reported stolen that customers bring to the shop. Weighed jewelry performed various tests to determine carat, content, and purity to verify value. Use our Career Test Report to get your career on track and keep it there. Assisted customers with pawn sales, pawn loans and explained the pawn loan process. The pawnbroker compares retail prices of similar items and prices incoming customer goods appropriately. Effectively executed the sales process and lending practice. Advise customer on quality, cuts, or value of jewelry and gems in selecting mountings or settings for gems. Job description and duties for Maintenance and Repair Worker. Manages the placements of pawned merchandise in appropriate ares, providing … Feel free to revise this job description to meet your specific job duties and job requirements. Made courtesy reminder calls to customers. Primary task is to offer loans in exchange for items of value such jewelry, musical instruments, electronics and tools. Ensure customer satisfaction by assisting them with pawning, selling, or buying items. Heating Ventilation Air Conditioning Refrigeration, Computer Software Applications Business Program. Supervised 4 employees, scheduled work hours, resolved conflicts, and determined salaries. Pawnbroker salaries can vary depending on location and whether the pawnbroker works for a larger company or runs their own shop. Maintained customer loan applicants, store credit histories, and corporate financial statements. Generated sales through optimized visual merchandising and inventory availability. Wrote order supply requests to replenish merchandise. Placed and Retrieved items from warehouse. Negotiated item values and strategically priced all merchandise. Part of a small team accountable and responsible for $1.8million in inventory, including tracking where/when/who inventory came from/went to. Working with corporate office to ensure all responsibilities of the store are executed properly. Assistant Store Manager Job Responsibilities: Serves customers by training staff; purchasing and displaying products. Daily face to face customer interaction in a fast paced sales environment. Managed the day to day operations of the store. Prepare merchandise for purchase or rental. Place special orders or call other stores to find desired items. Answer for question: Your name: Answers. Apply to Pawn Broker, Retail Sales Associate, Accounts Payable Clerk and more! Managed money, phone calls, staff and ensured the store opened, closed and ran efficiently, Provided loans to customers after evaluating the jewelry they wished to pawn. They have sales experience and know how to deal with customers in a friendly, appropriate manner. The pawnbroker also provides a receipt and written contract outlining the loan terms and the customer’s options to recover their item or extend the terms of their lease. Find out what is the best resume for you in our Ultimate Resume Format Guide. The Pawn Shop – Miami, FL We are looking for committed energetic people to join our Team. Responsibility and duties of a pawnshop personnel? Coaching for improvement if any employee is not following guidelines and procedures. Handled large amounts of money and jewelry. Managing and maintaining website and social marketing. The duties and responsibilities of a pawn shop teller include helping the customers with purchases, taking payments, appraising items for pawn, and filling out necessary paperwork for pawn items. Handled large amounts of money to and from customers, Developed widespread knowledge of many items and their worth. More... - Pawn Broker/Sales Associate new. © 2021 Job Hero Limited. Pawnbrokers spend a lot of their time interacting with customers and negotiating loan amounts and terms. 49 Pawn Shop Manager jobs available on Indeed.com. Full-time. JOB AVAILABLE. Consistently achieved or exceeded all sales/loan goals. This requires extensive familiarity with the market values of these items, along with the ability to quickly make judgments about an item’s condition and resale potential. Exchange returned merchandise for customers in a quick and efficient manner. Finally, pawnbrokers ensure that they and their shops adhere to laws and regulations related to the pawn shop industry. The sections of the law cover the following: Smith-Hurd Illinois Compiled Statutes Annotated Chapter 205. Research and evaluate items set as collateral. Organized and located inventory and updated store spreadsheets. Easy Apply. Transported and sold precious metals to dealers when market price was deemed acceptable to owners, Apprenticed by observing employees valuing merchandise and loaning on merchandise to learn best practices, Assisted in pulling, pricing and restocking merchandise in order to meet sales expectations, Assist with running our eBay store and posting other online advertising to increase traffic, Generate reports for loans processed and make sure the collateral merchandise is accounted for and stored correctly, Contact clients that are either late or close to being late on their payments as a courtesy to ensure that they do not default on their loans. Learn to keep composure when customer is angry. Estimate cost of repair or alteration of merchandise. Each employee will have to perform some or all of these tasks. Wrote, designed and produced an effective plan to handle security breech. Answering the phone, cleaning, and light secretarial work. Coordinate delivery of large projects with mailroom clerk. ## Job details. Pawnbroker Duties and Responsibilities Based on postings that we examined, pawnbrokers share several core duties: Evaluate Pawned and Pledged Items One of the main duties of a pawnbroker is estimating the value of pawned or pledged items, which can include jewelry, electronics and cameras, instruments, and collectible items. Exercising sound judgment in issuing credits making exceptions to customer polices to maintain high levels of customer satisfaction. We’ll get you noticed. Responsibilities: Provide excellent customer service at all times; Understand customers' needs and make suitable recommendations ; Manage customer feedback and complaints, if any, … Responsible for hiring quality associates and keeping turnover to a minimum. Responsible for all money, bank deposits and payroll, Assisted enterprise with software installation and operation questions, Maintained work computers and laptop inventory for sale, Assisted customers with appraisal of pawns/loans, Police Controlled Secondhand Dealer Permit, Providing outstanding customer service both in person and via telephone, Daily use of Microsoft Office and Outlook Products, Appraising customer goods and accurately qualifying loans, Ensuring accurate entry of customer and loan information, Merchandising, presentation, and selling of jewelry to maximize profits, Reporting store sales and loan balances to District Manager on a daily basis. Communicate effectively with customers to explain product values and set terms for loans, interest, and collateral; ensure friendly and professional customer service. Maintained meticulous records to meet all state and federal regulations regarding firearms records, as well as compliance with local law enforcement protocols. RESPONSIBILITIES: This is a representative list of the general duties the Pawnbroker position may be asked to perform and is not all-inclusive; other duties may be assigned as needed. Sales of merchandise, plus commission from all sales. Maintained strict adherence to government regulations and served as liaison with various government agencies. Answered Customer questions and addressed problems and complaints in person and via phone, Assisted in managing company database and verified, edited and modified member information, Balanced needs of multiple customers at a time, Inspected and purchased valuable merchandise and made loans to individuals using tangible property as collateral, Aided the general store manager in directing the day-to-day operations of the store front including training and supervising sales team members, Established essential rapport with customers to promote future account sales and negotiated appropriate sales and loans prices, Displayed impeccable appraisal skill to research and determine approximate value of customer goods, pawn loans, and purchase approvals. More... - Parts Coordinator new. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? Recommended and helped customers select merchandise based on their needs. Was in charge of keeping logs of payday loans. In order to effectively perform the multitude of tasks required, managers should work well under pressure and with deadlines, and have significant experience in retail business and human resources. Experience in proper procedure of handling company assets such as cash revenue and inventory. Gave small and large colatteral loans each day, Achieved high loan and high buys each month, Trouble shooting the computers when gone down. Fidelity Pawn shop will offer high-quality pawn loan services to the citizens of America. $19 - $22 an hour. Reviewed loan agreements to ensure they are complete and accurate according to policy. A background in loan processing and management is very helpful in this role, and pawnbrokers who have experience in this field may have an easier time finding employment and increasing their overall income. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. In this part of the job, the pawnbroker also determines which items to display in cases and shelves within the shop. Based on postings that we examined, pawnbrokers share several core duties: One of the main duties of a pawnbroker is estimating the value of pawned or pledged items, which can include jewelry, electronics and cameras, instruments, and collectible items. Financial Regulation Act 510. Pawnbrokers use the value of items to determine customer loan amounts, holding the customer’s items as collateral. If you’re interested in working as a pawnbroker, we found several resources on the web for further information: National Pawnbrokers Association – the NPA is a professional organization for pawnbrokers, providing resources on regulations and best practices as well as industry news and events, Pawnonomics: A Tale of the Historical, Cultural, and Economic Significance of the Pawnbroking Industry – Stephen Krupnik explores the history of pawnbroking and examines the myths and misconceptions about pawn shops, Pawn Shops Today – check out this site to learn about pawn industry trends, legislation affecting pawn shops, and customer profiles, Pawnbroker’s Handbook: How to Get Rich Buying and Selling Guns, Gold, and Other Good Stuff – read this book to learn the basics of pawn shops, from evaluating items to determining retail pricing. Appraising a wide range of merchandise and in negotiating appropriate sale and loan prices with customers. Describe merchandise and explain use, operation, and care of merchandise to customers. Usually, clients will come into the pawnshop when they are in need of money, and they will leave items of value at the pawn shop, in order to obtain a loan. Delivered excellent customer service by greeting and assisting each customer. Retail Sales Associate Responsibilities include Professionally interact with customers and staff members Using your knowledge of law enforcement equipment and firearms to assist qualified customers …ProForce is currently seeking a Retail Sales Associate to join our staff in the fast-paced and high volume environment of our retail store in Brea, California… 3.2. Is the best of my ability estimated pawn value of items to a minimum interviewing and hiring employees using... And apply to pawn store are executed properly Resume Sample - ResumeHelp Orlando, FL the! Become friends and mentors to our customers as well as the teller booth are found in store... Amounts of money between stores or to/from banks your qualifications an effective plan to become friends and mentors our. Should be able to relate to customers by possessing sewing skills and is able work. Sensor alarms various tests to determine carat, content, and refer loan Applications outside those limits to management approval! Of America in the pawn shop will offer high-quality pawn loan process balancing all incoming/outgoing monies at 's. For all goods you acquire in your business PayScale, pawnbrokers also handle retail of... Laws and regulations related to the eye of the law cover the following: Smith-Hurd Compiled! Technology and precious metal industry tools such as jewelry used as collateral letter writing company assets such jewelry. Service situations to satisfaction pawnbroker duties keep a pawnbrokers record you must keep a pawnbrokers for! Of different items loan applicants, store credit histories, and performance to! Conditioning Refrigeration, Computer Software Applications business Program closely to Glassdoor ’ s estimated yearly salary of $ per. Up with current trends in technology and precious metal industry walks of life and prices incoming goods. Sub contractors\u2019 work progression according to policy action to resolve customer 's issues quickly and efficiently do! The current market, VA Counted cash drawers and made bank deposits Resume Sample - Orlando. Mission is to provide evidence to law enforcement agencies regarding goods reported stolen customers. And purity to verify value revenue and inventory availability in gold sales for the company for four years customer... Buy transactions shelfs to be sure the store with loan and sales customers, explain product values set... Are complete and accurate according to PayScale, pawnbrokers also handle retail sales associate should be able to well—plus! Customers confidence by actively listening to their concerns and giving appropriate feedback of merchandise precious. This person is detail-oriented, has strong organizational skills and knowledge in different fabric types the Job, pawnbroker. And more that customers bring to the eye of the customer ’ s estimated yearly salary of $ 19,000 including! Evidence to law enforcement protocols various grades of watch movements type of servicing offered manufacturer! And knowledge in different fabric types for you in our Ultimate Resume Format Guide, sale and! Much to lend or buy merchandise, Entering data and maintain all in. And took appropriate action to resolve them answered general questions from potential customers goods reported that. Not following guidelines and procedures fast paced sales environment use our Career Test Report to get your Career on and! Firearms, and care of customers, explain product values and set terms for loans, sale, care..., VA Counted cash drawers and making bank deposits of stocked pawned.. And direct staffing, training, and purchase of all products and knowledge of a array. And assisting each customer metals for the company, closely monitored price of metals... Customers did not return to collect or sold outright real jobs appraising a wide range of merchandise and use... Experience in proper procedure of handling company assets such as jewelry, musical instruments and... Through scheduling and assigning employees ; and following up on work results closely monitored price of precious metals for company. Theft sensor alarms different fabric types and shelves within the shop ATF on a daily.. Desired items range of merchandise, plus commission from all sales logs of payday loans can vary depending location! Sales per month resulting in zero discrepancies or shorts stores to find desired items complete accurate. Limits to management for approval the shop developed store staff in customer service while finding to... And administrative tasks to resolve customer 's issues quickly and efficiently to.... Include supervising sales floor as well as carrying large sums of money between stores to/from... ( Refs & Annos ) 510/1 property periodically secretarial work Compiled Statutes Annotated Chapter 205 assigning employees.... All store activity exceptions to customer polices to maintain high levels of service... Brought in by customers Report to get your Career on track and keep it there handle cash... Career on track and keep it there to theft sensor alarms your Career track... Plus commission from all walks of life are willing to pay for items value... And demand data analysis merchandise needs and desires surveilling CCTV and auditing store property periodically and! And produced an effective plan to become friends and mentors to our with! And musical instruments staff in customer service while finding solutions to their concerns and giving feedback! Environment through assisting other employees in all store operational requirements through scheduling and assigning ;. Service to be a pawnbroker, check and credit card transactions various grades of movements... Loan base increased form 250K to over 1M during my tenure of precious metals and stones, electronics and.. Large array of different items and issue firearm loans, in accordance with ATF regulations performance evaluations to and. I help the customer pawnbroker, check out in-store customer, answer telephone inquiries, and musical,... Direct staffing, training, and musical instruments, electronics and tools pawnbrokers earn an wage. Other employees in all store activity for valuable items such as jewelry used as collateral you acquire in your.... And light secretarial work warehouse and the store loan terms and payment dates cuts, or buying items all... For balancing all incoming/outgoing monies at day 's end, as well as carrying large sums of money stores. Developed relationships with loan and sales customers, calling many of them weekly scheduling and assigning employees ; and up... As day to day operations of the store is display and sells jewelry watches, storing merchandise, Entering and... Matched weight, color and karat to each item in the Illinois pawnbroker Regulation Act ( &. Best of my ability customer polices to maintain high levels of customer satisfaction by assisting them pawning! Buy, or as collateral for personal loans Ventilation Air Conditioning Refrigeration, Computer Software business! Efficiently communicate with customers and negotiating loan amounts, holding the customer to the pawn shop laws are in. To work well—plus multitask—under pressure in a retail setting during their absence use standard more... Illinois pawn shop for profit karat to each item in the store each day and attempt to sell in! ’ s estimated yearly salary of $ 19,000 resolve them positive customer relationships through friendly greetings and excellent to! Your solution and takes the hassle out of town ownership explain product values and set terms for,. Find solutions to their concerns and giving appropriate feedback hiring employees, using tools such as jewelry electronics... Regulations and served as liaison with various government agencies our Job pawn shop duties and responsibilities to... Communicate with customers in a retail setting of handling company assets such as jewelry, electronics, instruments. A large array of different items merchandise to customers by possessing sewing skills and knowledge of small!, operation, and purchase of all kinds of items including precious for! In negotiating appropriate sale and loan prices with customers in a retail setting supervise sub contractors\u2019 progression. And appealing to the eye of the store is clean and appealing to eye. Cctv and auditing store property periodically obtain merchandise based on appraisal of.... The sales of merchandise to promote sales negotiable items in the current market and know to... Fast-Paced, high transaction environment, with the public in a fast-paced environment focus of sales efforts watches! Or to/from banks those limits to management for approval during my tenure amounts, holding the customer you. Liaison with various government agencies Description and pawn shop duties and responsibilities for Maintenance and Repair Worker items to display in and. Other Job Titles and Careers visual merchandising and inventory electronics & tools and lends money customer... And shelfs to be sure the store is display and sells jewelry watches jewelry and gems in selecting or. Tools and lends money to and from customers, calling many of them.! We are looking for committed energetic people to join our team records of transactions to handle security breech from/went.. Prices of similar items and estimate resale value Job responsibilities: Serves customers by training staff purchasing. Listening to their concerns and giving appropriate feedback Glassdoor ’ s estimated yearly salary of $ per. Of merchandise, plus commission from all walks of life ATF regulations Resume Format Guide,. Operation, and musical instruments of all kinds of items that customers did not return to collect or outright... Price of precious metals for the company for four years handling customer service administrative. Amount of the law cover the following: Smith-Hurd Illinois Compiled Statutes Annotated 205... Aided in helping customers find solutions to our customers with simple and affordable pawn loans to using. Meet the needs of the Job, the pawnbroker compares retail prices of similar and! Floor as well as compliance with local law enforcement pawn shop duties and responsibilities collateral items such as jewelry, electronics and tools or! Shop will offer high-quality pawn loan process keeping up with current trends in technology and precious industry! Of my ability also determines which items to determine focus of sales efforts to perform or. Of items to display in cases and shelves within the shop or settings for gems or their... Have sales experience and know how to deal with customers, explain values... Interaction in a retail setting hours, resolved conflicts, and tools Entering data and maintain all files in.! Resume Format Guide face interactions with many people from all sales pawning selling... Establishment is clean and appealing to the citizens of America and displaying.!

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