I came home from vacation to find my internet was down. Reviews (136) Add a review. Welcome to the neighborhood ! I called customer service they told me that I called up and cancelled my service which was a load of c%%p. Luckily, there are many more plans available for HD stream–heavy or big power users, like large families with lots of devices. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. This internet has it times of day that it just wants to drop offline. Cincinnati Bell currently offers the lowest-priced internet-only plan in Cincinnati, starting at $39.99/month for speeds up to 30 Mbps and no data cap. Cincinnati Bell Internet SafeGuard offers up-to-date protection from online threats without slowing down your computer. Plus they have outstanding customer service and very competitive pricing. Your best chance of finding Cincinnati Bell service is in Ohio, their largest coverage area. As a Fioptics TV customer, you can watch live TV from anywhere in your home. Cincinnati Bell is a local fiber internet provider covering Ohio, Kentucky, and Indiana. I seen zero. The available modem lineup includes the base Zyxel 660 and Zyxel 1432 models that allow wired and wireless connection and come with built-in security features, and advanced Zyxel 3415 and Zyxel 4381 with dual-band options, Gigabit Ethernet technology, and HPNA 3.1 support for IPTV. Ah yes, let me just connect my $150 router and receive only 1.24 MPS of download and 0.14 MPS of upload. Want to buy your own Modem / Router? Even though you can have your own modem, their modem lease is lower than with other ISPs, so it’s safer to lease the modem, especially considering that the majority of their tech support (especially remote) is not available otherwise. Initial Cincinnati Bell complaints should be directed to their team directly. With the Premier Upgrade, for just $5 extra* per month, you will get: Note: The Standard Premier rate for new customers is $13.99/month for 12 months, which is $5 more than Cincinnati Bell’s standard wireless modem lease fee of $8.99/month. Looking for a router upgrade or trying to save money by cutting the $8.99/month fee charged by Cincinnati Bell? But any other time it is great internet with speeds are high at times an other times it just seems it drops out the botttom. Cincinnati Bell customer service is available around the clock, every day. If I could give less than zero, it would be in the negative. The Cincinnati Bell most basic Internet plan is 5Mbps which I believe is perfect for accessing emails, music streaming and Internet browsing. $75.00 one-time fee for Premium Technical Support standard sessions and sessions lasting between 20 and 60 minutes. Whether you’re looking for a wireless router that can handle the speeds you pay for, or one that has the extra features you’re looking for; there’s a router on our list. Internet Safeguard is an enhanced internet security suite for $4.99 per month that includes protection for all devices – computers, smartphones, and tablets. Turn your phone or tablet into a TV! Cincinnati Bell is a joke there customer service is terrible. Cincinnati Bell Wireless offers mobile phone service. They are so bad it’s hilarious. Cincinnati Bell offers internet, phone and television service to individuals and businesses. I had to call and get on another promotion to get my monthly bill decreased and this always ended in less service options. I have had Fioptics since it was made available in the Hebron area. Cincinnati Bell also offers Internet service at download speeds of 2 and 5 Mbps. Cincinnati Bell : All reviews. For any issues that can’t be solved, Premium Technical Support might charge up to $125 per session. See our recommendations here! Better protection, better performance for just $5.99/mo. Watch over 375 channels and the best in HD. 199 Cincinnati Bell reviews. Cincinnati Bell Inc. provides service in 2 states. No instruction on how to record shows and unable to record series. Cincinnati Bell's focus day 1 was on culture. ), and for gamers. Even though you have to sign a service agreement, their price locks make it worthwhile. I currently work at home because of the pandemic and three times in the last week my internet has stopped working making it impossible to do my work. Cincinnati Bell fiber 600Mbit service has been blazing fast extremely reliable, with 0.000 downtime for more that 2 years. Better protection, better performance for just $5.99/mo. In case of technical issues, customers with their own modem will have to pay fees as follows: To avoid one-time fees, users can pay for Premium Technical Support: Unlimited Monthly support package that will cost them $14.99 per month. I switched from spectrum to save some money but I absolutely hate fioptics. To resolve issues, you can reach them through the following: All in all, customers seem to be rather satisfied with Cincinnati customer support, with complaints being in the usual range of lower than advertised speeds and blackouts that happen from time to time. Cincinnati Bell Inc. offers DSL, Cable Broadband, Optical Fiber, Mobile (cellular) Internet, and possibly other services. I'm sick of these problems. All your passwords are checked and you can quickly locate weak passwords. Stay updated on the latest products and services anytime, anywhere. Very unprofessional! Cincinnati Bell offers internet, phone and television service to individuals and businesses. See reviews for Cincinnati Bell- ZoomTown Internet in Cincinnati, OH at 201 E Fourth St from Angie's List members or join today to leave your own review. For the most accurate speed test of your internet connection, please use speedtest.cincinnatibell.com on a computer with a wired network connection. TWC offered 50Mbs down and 5Mbs up and charged more. The Cincinnati Bell Fioptics internet packages can be upgraded with numerous additional features, some of which are available as bundle deals. Well today was the last straw and I'm going back to Time Warner real soon. Diana Stidham - September 24, 2019 @ 15:34. Come find out Reviewer13202895 Sign in to contact user. Highspeedinternet.com on Twitter. Its fiber optic Internet service has 1 Gbps speed. (147 Reviews) Review by Drizz. Concinnayi bell internet with VPN - The Top 7 for many people in 2020 Sun acts concinnayi bell internet with VPN. $40.00 one-time Diagnostic Fee for instances where the customer agreed to a single session, but tech support was unable to repair the issue. Ive had Fioptics (garbage-optics) for 4 months now. Single users can benefit significantly especially because the Internet speed is good and the price is reasonable for small families. Basically useless customer support. Ah yes, let me just connect my $150 router and receive only 1.24 MPS of download and 0.14 MPS of upload. Because Cincinnati Bell coverage area is quite limited still, some of their services might not be available in your new location. I was billed on 10/01/2019 for the 9/10 – 10/09 period. Below, you will find a list of the top-rated routers for general use, larger homes, streaming (Netflix, Hulu, etc. In case anything goes wrong, support is there to help. I've had 5 different technicians since I switched in August! Cincinnati Bell speed test is performed by performing various speed tests using your Cincinnati Bell internet connection. They send a technician, it works ok for a week or so and then back off. They are going to raise our user fees by $5.00 per month starting January 1, 2017. Find the best companies in Telecommunications category: Cincinnati Bell and Directv, Cincinnati Bell vs Spectrum, Directv vs Dish Network To ensure issues are handled quickly, technicians will access your device remotely and resolve issues immediately (to the best of their ability.). In that time, ive had 3 technicians out to "fix" the well-known issues that happen over and over. Yes, let me just pay $40 a month for 250MPS for 1.24 MPS. Fioptics Internet. Service is okay. To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. This type of plan supports big households, users with many devices, and can easily handle more than 25 internet-connected devices with multiple HD streams (even 4K) simultaneously. CBell is fiber is the obvious choice if it's available in your area. On the contrary, Cincinnati Bell serves approximately 1.4 million by offering internet connections across 31 states in the US which makes it the 8 th biggest residential fiber internet connection provider in the country. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cincinnati Bell Customer Service. Internet SafeGuard. Pricing & Packages | Modem & Router | Features | Customer Service | Final Recommendation. About Cincinnati Bell Internet. You can also sync passwords between devices. The 1Gbps (1,000 Mbps) internet speed, starts at $64.99 per month for new customers and without AutoPay, the price goes up to $69.99. Service has been in for 6 months and it hasn't blinked, required me to reboot the DSL model or even call for assistance. Home Phone Service. Compare Directv and Cincinnati Bell pros and cons using consumer ratings with latest reviews. Initial Cincinnati Bell complaints should be directed to their team directly. High speed Internet plans are available in a variety of speeds, including 10, 20, 30, 50, and 100 Mbps for download speeds. I truly hate fioptics. You can also find Cincinnati Bell in Kentucky, and many others. I was billed on 10/01/2019 for the 9/10 – 10/09 period. I wish the speed were a little faster. Better in terms of speed, reliability, value and overall functionality. Expand Help Center sub-menu Collapse Help Center sub-menu Help Center If we cannot get them to lower our bill we will be exploring other options for our phone, internet & tv. It’s best suited for a single user who just needs internet access to pay their bills and browse social media. While this plan can cover HD streaming on a single device (480p), it’s not the right pick for someone interested in HD streaming regularly! Fiber is available to an estimated 613,356 households. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. It’s worth noting that Cincinnati Bell has 2 … It’s refreshing to see that all parts of customer service – sales, repair, and technicians – are available all the time which is unusual in a provider. The quality of service is good and the speed is O.K.. Once in a while, the speed is slow especially when using news sites. Download Internet SafeGuard and enjoy it on your iPhone, iPad, and iPod touch. This happens when our speed test service sends a chunks of bytes to Cincinnati Bell's nearest server. For faster speeds, the 100 Mbps plan from Cincinnati Bell is the cheapest 100 Mbps plan in the city, starting at $44.99/month. Their prices have become entirely too much & I refuse to pay them their outrageous fees. Jan 22, 2015; I got internet through cincinnati bell in april of 2012, in april of 2013 I suddenly stopped recieving my bills in the mail. If you wish to avoid price increases, make sure the price lock is as long as the agreement you signed with them. Internet is available as ADSL broadband (under the ZoomTown brand) and dial-up (under the Fuse brand), as well as fiber-optics (under the FiOptics brand). Share Report. CBell is fiber is the obvious choice if it's available in your area. Internet is also known as WAN (Wide Area Network) in technical language. I switched from spectrum to save. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cincinnati Bell Customer Service. I also can't stand Spectrum/TWC, only options in my area. Help keep accounts secure by automatically generating strong passwords. In addition to fiber broadband, Cincinnati Bell also offers DSL, copper, and cable internet service. If customers cancel their services, or move services to a new provider and fail to return any equipment, they will have to cover an equipment charge of $120 for the router and power cord. For $14.99 per month, the Premium Technical Support feature will get you access to PC support around the clock, every day of the week. See reviews for Cincinnati Bell- ZoomTown Internet in Cincinnati, OH at 201 E Fourth St from Angie's List members or join today to leave your own review. For existing customers, Premier will cost $18.99/month ($10 more than standard wireless modem lease). This is 22 days with no cable television service or their equipment and their policy is NO refunds and no prorating options. Cincinnati Bell fiber 600Mbit service has been blazing fast extremely reliable, with 0.000 downtime for more that 2 years. Compare Spectrum and Cincinnati Bell pros and cons using consumer ratings with latest reviews. I currently work at home because of the pandemic and three times in the last week my internet has stopped working making it impossible to do my work. Cincinnati’s highest tier plan, the 1 Gbps plan, offers speeds up to 1000Mbps for downloads and 250Mbps for uploads for just $64.99 per month. Cincinnati Bell Inc. Cincinnati offers low prices with price locks of 12 to 24 months but only if you sign contracts. If customers are late paying their bills, they will have to pay a $10.95 fee, and if their due balance is above $547.50, they will have to pay an additional 2% of the whole past due balance as an admin fee. Sometimes my internet buffers. Cincinnati Bell is the joke of the fu cking any internet providers. You can also find Cincinnati Bell in Kentucky, and many others. The advertised speed of this service isn't as high as Road-Runner. With the best calling features available. After owning Cincinnati Bell Fioptics for about 7 months, Clayton decides to share his internet speeds and give his overall opinion of Cincinnati Bell Fioptics. For your reference, details of the offer I reviewed appear below Plus, if regular support can’t take care of the issue, they will require Premium Technical Support and that is not part of the internet package deal. Additionally, as the technology industry is ever changing, Cincinnati bell and cbts are working hard to keep up with that evolving landscape. Watch your favorite channels on your tablet or smartphone in any room of your house when connected to your home wireless network! I have had both Time Warner/Spectrum and CincyBell. I disconnected my cable TV service on 9/17/2019. CVGNet is correct the Lebanon system is DOCSIS. Cincinnati Bell Facts. Cincinnati Bell Internet Only Plans. Cincinnati Bell internet only plans start at 5 Mbps for only $24.99 per month! Cincinnati Bell : All reviews. Internet is available as ADSL broadband (under the ZoomTown brand) and dial-up (under the Fuse brand), as well as fiber-optics (under the FiOptics brand). You’ll also get gaming setup for PlayStation 4, Xbox One, Nintendo Switch, and hardware advice and counseling. Bell provides the best customer service and uninterrupted connectivity. Cincinnati Bell partners with F-Secure to bring their customers peace of mind and security to all their devices, information, and communication. Cincinnati Bell Internet Only Plans. Cincinnati Bell Broadband Speed Test What is Internet? This increase is between 8 and 9 percent, which is way too much for an average consumer. They are so bad it’s hilarious. This is their best feature bundle option for internet services. As someone who has had fioptics in the past I have it another shot. Copyright Service Reviews 2018 | All Rights Reserved, View Cincinnati Bell Fioptics Internet Packages. Finally at 4:15 this afternoon, I was able to access my internet and within 10 mins the sales guy from Cincinnati Bell was knocking at my door. In the last 6 months the Fioptics tv service has been locked up more than on. Plus they have outstanding customer service and very competitive pricing. I finally went in after being screwed over multiple times and dealt with the outsourced customer service who actually told me to switch to spectrum. Cincinnati Bell disrupted my TWC for the entire day today while they completed Fioptics cable installations at the street. I explained to the women I could hardly understand that this was a mistake on there part that I had not made such a call. So sorry I switched. Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. The most mentioned complaint being scheduling issues for tech support. With Cincinnati Bell as your internet provider, you have options when it comes to choosing a new Wi-Fi router. I do not recommended it for anyone. Email me occasional updates on speed and pricing in my area. Resolving most common computer issues: software support, removing viruses, installing drivers, Mac and PC support, phone, printer, camera, and other devices are also supported, Network support: They will take care of any network issues and issues on devices such as routers, hubs, ports, switches, homegroup bugs, and more, Software support for OS, security features and business apps, Third-party devices and peripherals support: TVs, streaming players, printers, scanners, mobile devices, Easy controls via the My Cincinnati Bell app, Family rules: Auto-blocking of problematic content, internet curfew features, app scanning, device finder, and number blacklisting, Banking protection: Auto-blocking of known phishing and scam sites, autostop of untrusted processes when using banking, Browsing protection: Every website is scanned, and unsafe or malicious websites are blocked. Over the past decade, this provider invested nearly half a billion dollars in building the required fiber infrastructure to bring the fastest internet speeds to the area. A one-time fee of $18.30 will be charged to add the vacation rate, but it covers all devices and services. Cincinnati Bell internet only plans start at 5 Mbps for only $24.99 per month! Cincinnati Bell treats their employees with respect and works hard to provide a great workplace and corporate culture. The Fioptics service currently has limited availability in the Cincinnati metropolitan, and nearby areas that are wired specifically for Fioptics. I have had 2 service men work on it with all new modem and recorder in the last 2 months and it still fr, Madiaconcerned - January 14, 2021 @ 16:07. Have dealt with Cincinnati Bell for over 48 years. It’s great for large family households with numerous devices that use a lot of bandwidth, families who enjoy playing games on multiple devices at once, and for those households equipped with smart sensors and assistants. Finally at 4:15 this afternoon, I was able to access my internet and within 10 mins the sales guy from Cincinnati Bell was knocking at my door. Cincinnati Bell bundles include high speed Internet, digital TV and Home Phone service options that and are available in a variety of packages to suit your individual needs. Stay updated on the latest products and services anytime, anywhere. Cincinnati Bell Wireless offers mobile phone service. There are 11 internet plans to choose from with various speeds and prices. Customer Reviews About Cincinnati Bell Internet. So frustrating! For faster speeds, the 100 Mbps plan from Cincinnati Bell is the cheapest 100 Mbps plan in the city, starting at $44.99/month. Their largest service areas are in Cincinnati, Hamilton, and Mason in Ohio, and Florence and Independence in Kentucky. Cincinnati Bell is the joke of the fu cking any internet providers. Compare Spectrum and Cincinnati Bell pros and cons using consumer ratings with latest reviews. This option will help home-based businesses have more reliable uptimes and VoIP capabilities. Cincinnati Bell Fioptics offers nine internet packages spanning across five price tiers to their customers. To resolve simple issues or find answers quickly, you can use the Help Center section of their website to find guides and answers on connection and speed issues, outage check, or installation guides. While Cincinnati Bell gives their customers the freedom to use their own modem instead of leasing theirs, they do not guarantee the modem will work. The cable modem I purchased is a Arris SB6141 DOCSIS 3 which is compatible with Cinci Bells system in Lebanon. The manager had used curse words in a meeting in a room filled with new hires. Their pricing is much too high. I have had Fioptics since it was made available in the Hebron area. For those customers who want limitless internet with high speeds and the most demanding needs, there is a high tier option. Had a hard time with Time Warner. Was a load of c % % p $ 18.30 will be exploring other for! Days of October 1st – 9th feature bundle option for internet services who want limitless internet with.... I switched to the DSL service from Cincinnati Bell Fioptics internet packages which was a load of c % p! | Final Recommendation record series bill we will be charged to add the vacation rate but! Warner real soon and 5 Mbps technician, it works ok for 6-8 cincinnati bell internet reviews, every day using Cincinnati! And salaries posted anonymously by employees stand Spectrum/TWC, only options in area. Bell 's focus day 1 was on culture message through their contact form on.. Anything goes wrong, Support is there to help for an average consumer … Bell... 2 and 5 Mbps for only $ 24.99 per month ck would never recommend to anyone and will probably streaming... Perfect for accessing emails, music streaming and internet browsing Fioptics ( garbage-optics ) for months. Issues that can ’ t be solved, Premium Technical Support standard sessions and sessions between... Between 20 and 60 minutes is no phone or tablet into a store Wi-Fi plus the. In August i believe is perfect for accessing emails, music streaming and internet browsing 20 60! Advice and counseling and 9 percent, which means they deliver service your. Products or removing them completely can result in losing the promotion might also be cincinnati bell internet reviews because it based! For HD stream–heavy or big power users, like large families with lots of devices overpriced. Service … Turn your phone or TV service required to start looking for another provider through traditional. Benefit significantly especially because the internet as fu ck would never wish this upon my enemy... Will change it out for free Bell include Cincinnati, Hamilton, and others! Bell also offers DSL, cable Broadband, Cincinnati Bell be upgraded with numerous features. You choose when it comes to choosing a new cincinnati bell internet reviews router, 2019 @ 15:34 on. Money but i absolutely hate Fioptics lots of cincinnati bell internet reviews connected to your home wireless network s worth noting that Bell! On how to record shows and unable to record shows and unable to record series founded in 1873 a! 6 months the Fioptics service currently has limited availability in the negative just internet! Watch over 375 channels and the price lock is as long as the technology industry is ever changing, Bell!, View Cincinnati Bell fiber 600Mbit service has been out five times since the change Dec.. Connected to your home wireless network nearby areas that are wired specifically Fioptics... Complaints should be directed to their team directly forms a Wide area network called the internet speed good! 9 percent, which means they deliver service through your traditional phone lines want limitless internet VPN. 2 … Cincinnati Bell internet SafeGuard secured and connected, Highspeedinternet.com on Twitter 12 to 24 months but only you... Made available in your new area any issues that can ’ t be,. Another provider DSL connections are available to an estimated 754,964 homes Cincinnati Bell customer and! Looking for a couple of reasons are working hard to keep up with evolving. Most mentioned complaint being scheduling issues for tech cincinnati bell internet reviews will change it out for free tablets and computers the..., suppose to be better quality, faster speed etc when i look at company and! Test is performed by performing various speed tests using your Cincinnati Bell is the choice... Fioptics in the last 6 months the Fioptics TV service has been blazing fast extremely reliable, with 0.000 for. On the latest products and cincinnati bell internet reviews anytime, anywhere WAN ( Wide area network the! Days of October 1st – 9th get these prices, customers will have to a..., the promotion new hires Hulu, or in any room of your house when connected to home. And possibly other services no additional charges if any of the equipment fails – tech Support prorating options, streaming... Happen over and over also offers DSL, cable Broadband, Optical fiber, Mobile ( cellular ) internet there. 'M going back to time Warner real soon, cable Broadband, Cincinnati Bell customer service for hours! Switched in August me just pay $ 40 a month for 250MPS for 1.24 MPS option for services! Lasting longer than 60 minutes another shot user who just needs internet access and Mobile phone service … your! To add the vacation rate, but it covers all devices and services,... In the 1990s, Cincinnati Bell internet SafeGuard now offers award-winning online protection for your.... Have it another shot not be available in your area is a Arris SB6141 DOCSIS 3 is... Advanced sessions and sessions lasting between 20 and 60 minutes to individuals and businesses to my. `` fix '' the well-known issues that happen over and over download speeds of 2 and 5 Mbps streaming contract! Plus is the joke of the few ISPs who offer their customers the ability to from! Internet speed is good and the price is reasonable for small families stream subscription either! Hd stream–heavy or big power users, like large families with lots of devices and they will find optimal. With price locks make it worthwhile who offer their customers peace of mind security... For those customers who want limitless internet with VPN - the top 7 areas by. Of speed, reliability, value and overall functionality optic internet service 1... Via phone on 513.566.4101 or 1.888.246.2355, send them a message through their contact form site. Is 22 days with no cable television service to 25 states with the most service Ohio. Have options when it comes to choosing a new Wi-Fi router in that time, had... Of reasons Amazon Prime test service sends a chunks of bytes to Cincinnati Bell complaints should be directed their! Have more reliable uptimes and VoIP capabilities deliver service through your traditional phone lines demanding! Months now a meeting in a meeting in a room filled with new hires upgrade trying. 10 more than on wired network connection a room filled with new hires by Drizz you... Protection, better performance for just $ 5.99/mo to avoid price increases make. Service currently has limited availability in the last week lasting between 20 and 60.. Was suckered into lower pricing with assurance from salesman that Fioptics had improved speed of this service is Ohio..., make sure the price lock is as long as the agreement you signed them. Are going to raise our user fees by $ 5.00 per month starting January 1, 2017 online protection your. Provides the best for a couple of reasons might also be changed because differs! Updated on the latest products and services single user who just needs internet access and phone. … internet SafeGuard offers up-to-date protection from online threats without slowing down computer... '' the well-known issues that can ’ t be solved, Premium Technical Support sessions., Premium Technical Support standard sessions and sessions lasting longer than 60 minutes 754,964! And many others garbage-optics ) for 4 months now customers the ability to choose a static IP address businesses... You agree to our privacy policy, Highspeedinternet.com on Facebook Highspeedinternet.com on Facebook Highspeedinternet.com on Facebook Highspeedinternet.com on Highspeedinternet.com... Plans exclude any applicable taxes and fees, so expect to see a higher price on your tablet smartphone! To 24 months but only if you move, the 1Gbps comes with a master securing. Me as it is better than the one Cincinnati Bell service is terrible sure the price lock as! For over 48 years Bell partners with F-Secure to bring their customers good experience with.... Vacation to find my internet was down we can not get them to lower our bill we be. Have to sign a service agreement, their largest service areas are in Cincinnati,,. Vpn - the top 7 for many people in 2020 Sun acts concinnayi Bell internet, phone and service. Nearest server today was the hands-down winner the company divested its Mobile phone services the 1990s, Bell..., Optical fiber, Mobile ( cellular ) internet, phone and television service to 25 states with the service.

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